Whether your company has one specific product or a whole catalogue to offer; whether you predominantly employ a single method of communication like direct mail, telesales or internet, or all of these channels and more, DMS is the only place you can find solutions for all of your software infrastructure needs.
Click headings below for more information
Solutions for Order
Entry and Fulfilment and Customer Relationship Management
MAILman
brings you the tools to manage every single contact detail and interaction
that takes place within your organisation. MAILman was specifically designed
for direct marketers and so it offers a lot of the capabilities that generic
business applications don’t. It delivers sophisticated functions such as
integrated campaign management, customer privacy and preference management,
cross-selling and up-selling capabilities, integrated credit clearance,
fulfilment management, response profiling and analysis and so much more.
MAILman has the tools you need to deliver the right message to the right
customer at the right time.
DMS’s POSTman Professional and LISTman products can be
used with your existing software applications as an integrated part of a
comprehensive DMS software solution, or as a stand alone product.
POSTman Professional
provides you with deduping, segmenting, sampling and postal barcoding
capabilities so that you can easily isolate and target individual groups of
customers and test markets. POSTman Professional’s flexible deduping
capabilities help eliminate those troublesome and costly duplicates that
slip into your database, and its postal barcoding capabilities (including
support for PrintPost) help slash your overall postage costs.
DMS’s
LISTman application takes
these capabilities to the very highest level. Larger direct marketing
companies will appreciate its state of the art data matching and cleansing
capabilities as well as process scheduling. LISTman allows you to automate
virtually all of your list management processes by setting up and scheduling
jobs that can do everything from select data directly from your live
database through to print out the final mail piece. It can even help you
implement those complex cross-selling, up-selling, RFM and lifetime value
scoring systems you’ve been dreaming of.
Now you can deliver complex selections to your mailing
house on time, and with a minimum of fuss.
Whether you want to identify your top customers, search for cross selling
opportunities, create segments based on RFM or lifetime value scores,
conduct multi-part multi-channel campaigns or just measure your campaigns in
real time, CAMPAIGNman takes the hard
work out of campaign management.
DMS's CAMPAIGNman campaign management solution integrates directly with
MAILman and provides direct marketers with all the tools they need to
analyse, budget and create complex direct marketing campaigns. From the
opening screen which instantly shows you the results of your direct
marketing campaigns through to the drill down screens and integrated
analysis types and reports, CAMPAIGNman has been designed to be simple and
intuitive to use.
CAMPAIGNman even integrates directly with Microsoft Excel - the tool
campaign managers are most familiar with. In fact, CAMPAIGNman will allow
you to export any query or data list into Excel or a new mailing list in
seconds.